Test Best Buy; Calls for ‘Right to Repair’ Vehicles Intensify: CBC Market Checklist



Did you miss something this week? Do not panic. Radio-Canada Marlet brings together the consumer and health news you need.

Want this in your inbox? Get the Marlet newsletter every Friday.

Best Buy to Investigate Third-Party Market After CBC Investigation Finds Damaged Products

If you’re in the market for a refurbished laptop, tablet, or smartphone, you’ll want to read of the market place last investigation.

Following repeated complaints of defective devices from viewers, we have purchased 12 of what Best Buy calls ‘Class A’ refurbished devices in its third-party market and have had them independently reviewed by industry experts. Five of the devices presented aesthetic or functional problems.

The team also went undercover at five different Best Buy stores in the Greater Toronto Area to inquire about returning products purchased from their third-party vendors and found that many in-store employees were critical of the third-party market. the company.

“Personally, I don’t buy there,” said one employee. “You don’t know what you are buying.”

In response to CBC’s findings, Best Buy said in an emailed statement, “Your investigation has sparked another round of marketplace content reviews and development. Specifically, “improve product descriptions to ensure consistency so that customers are clear about what they are buying”. Read more

We’re investigating the truth of their refurbished technology and heading undercover in stores to reveal what Best Buy employees really think. 10:30 p.m.

Why calls for ‘right to repair’ rules are picking up steam for vehicles in Canada

While most Canadians can get their vehicles repaired anywhere they want these days, Emily Chung, owner of an auto repair shop, fears independent stores like the one she owns in Markham, Ont., Will be left behind. for account because new car manufacturers are connected wirelessly to manufacturers. – limit access to data that helps technicians diagnose and resolve a problem.

“If we don’t have access to the information, then it is more difficult for us to solve their problem. [the customer’s] problem, “Chung said.” It’s something that really needs to be addressed. “

Canadian politicians can expect to hear similar arguments in the coming months as the discussion of “right to redress” legislation looks set to gain momentum in Ottawa.

Right to repair issues aren’t new, but they have grown in importance as more and more of the products people buy – from smartphones to dishwashers to farm equipment – become more and more popular. more sophisticated and integrated into computers.

It’s an issue that lawmakers around the world face as they assess consumer expectations and manufacturers’ warnings about the impact on their businesses, as well as on people’s safety and privacy. Read more

Emily Chung, owner of AutoNiche in Markham, Ont., Says Canada needs a right to repair law for the aftermarket auto industry. (Emily Chung)

In recent years, Marlet investigated the right to compensation with electronic appliances and household appliances.

What would the end of blind auctions for real estate look like?

Critics of the blind bidding process for real estate are pushing for what they say are viable alternatives that could create a better system for sellers and buyers.

In the provinces of Canada, bidding without knowing the size of the competing bids is the default practice when a house attracts multiple bids. In this scenario, buyers compete with each other to bid the highest purchase price on a home without knowing the dollar amount of the other bids.

“I think there are serious issues with the way we’re doing things right now,” said Murtaza Haider, professor of data science and property management at Ryerson University.

Haider says ending the practice might have some impact on house price volatility, but more importantly, “greater efficiency and transparency would bring more confidence to the industry, and this should be a priority for the industry. real estate sector”. Read more

Murtaza Haider is professor of data science and property management at Ryerson University in Toronto. He said the practice of bidding for homes without knowing the size of competing bids is stacked in favor of sellers at the expense of buyers. (Doug Husby / CBC)

What else is going on?

Google accepts government request to remove ads linking to bogus travel sites
Search results for the ArriveCan app included “rogue” sites paying Google for advertisements.

Persistent global supply chain challenges resulting in months of waiting for devices
Customers report that they are still waiting for the refrigerator ordered almost a year ago.

For those Instagram-only business owners, Monday’s blackout was a wake-up call
An analyst claims the outage cost Facebook $ 100 million in lost ad revenue – and more to its reputation.

Recall for certain Advil Cold & Sinus Day / Night blisters
Labeling error can cause people to mix the tablets day and night.

Recall of 2 lots of Novo-Gesic Forte acetaminophen tablets in Canada
The label has incorrect dosage levels which could cause users to take too much.

Marketplace needs your help

Have you ever signed up for a session with a life coach? We want to know everything about your experience! Email us at [email protected].

Watch this week’s episode of Marlet and catch up on past episodes anytime on CBC Gem.


Leave A Reply

Your email address will not be published.