CallRevu Acquires Automotive Division of CallSource, Strengthening Its Position as a Comprehensive Communications Intelligence Platform for the Automotive Industry | New
BALTIMORE, September 7, 2021 / PRNewswire-PRWeb / – CallRevu, a leading provider of call management solutions focused exclusively on the automotive industry, today announced the acquisition of the automotive division of CallSource. The acquisition will form one of the largest and most innovative providers of revenue-generating tools to the automotive industry, enabling them to convert more leads, improve the caller journey and increase their sales. income.
CallRevu was founded in 2008, to help dealers resolve issues within the telephone experience. For over a decade, CallRevu has focused on the automotive industry, keeping dealership success at the heart of its mission. This includes the recently released Communication Intelligence (CI) platform by CallRevu, which harnesses artificial intelligence and machine learning supported by the quality assurance of automotive trained human specialists to improve productivity up to at 44%.
“CallRevu has always admired CallSource – we share a common focus on service. This investment was an easy decision as it provides us with an opportunity to deliver more innovation, knowledge and value to our collective customers – strengthening our position as the only automotive supplier centric industry. Welcome to CallRevu, we are delighted to show you how important you are to us and how committed we are to your success, “said Antoine Giagnacovo, CEO of CallRevu.
With the acquisition of CallSource Automotive by CallRevu, it will combine the best of both companies to advance its unmatched technology with new and innovative features such as more integrations with CRM and telephony providers, more information and alerts. rich to optimize marketing efficiency and close of transactions, and an omni-channel approach for a single, unified voice with the customer.
âOver many years as peers in the automotive industry, we have been fortunate to identify CallRevu as a great company that shares a common set of values ââwith CallSource. For this reason, we are convinced that CallRevu is the good partner to write the next chapter of growth and innovation for the automotive division of CallSource, âsaid Elliot Leiboff, CEO of CallSource.
As a combined company, we are excited about the innovative and market-leading solutions we are creating together for the automotive industry – in simple terms, BETTER TOGETHER!
Learn more: https://www.callrevu.com/callrevu-announcement
CallRevu, founded in 2008, helps thousands of car dealerships across the United States cultivate customers who walk into the showroom after having had a great experience over the phone. CallRevu has monitored over 110 million calls and by providing local and toll-free numbers to place on all listings, we track, listen, summarize, alert and report on dealership phone calls to monitor call performance. With the solid data we collect, we support you on how to improve the caller experience and improve dealer results. Visit http://www.callrevu.com.
CallSource is fully committed to the quality and value of our data. As the inventor of call tracking and with over 25 years of experience, CallSource is the only company that has listened to and analyzed over a billion phone calls, and provides targeted solutions to OEMs and resellers for improve the customer experience and internal processes. We provide call tracking, call handling, coaching and data analysis to the largest OEMs and suppliers in the automotive industry. Visit http://www.callsource.com
Tasha willingham, CallRevu, 317-670-6739, [email protected]
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